Returns & Exchanges
At FineLook, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items with original tags. Our streamlined process ensures a quick resolution so you can continue shopping with confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing